What is Nivo?Nivo is an exciting new service and is the fastest, safest way for you to talk to us about anything, anytime.
It’s a secure instant-messaging app with bank standard encryption, that’s secure enough for you to share personal information and discuss your finances and transactions.
We prefer Nivo to email as it’s much safer and more convenient.
You can also use it to send us photos of sensitive documents (payslips and bank statements), complete identity checks and sign loan agreements.
Just download the app from the link below and set a 5-digit PIN to get started. You should never disclose your 5-digit PIN to anybody else.